Start with the programs. Delete what they find, but do not stop there.
Uninstall your new nortons, because you'll need to clean reinstall after what I suggest, because what I'm suggesting will damage any software you've installed since the virus appeared.
You then need to manually delete files from two places, but the registry key I can't locate - need the asleep man for that, sorry. But its RegEdit or something of that ilk.
The other is a bit easier:
My computer --> C Drive --> WINDOWS --> system32 --> delete all the files in this folder which have a creation date of the day the virus showed up, or, if you don't shut your computer down, you will need to go back to the date you last shut it down.
no subject
Uninstall your new nortons, because you'll need to clean reinstall after what I suggest, because what I'm suggesting will damage any software you've installed since the virus appeared.
You then need to manually delete files from two places, but the registry key I can't locate - need the asleep man for that, sorry. But its RegEdit or something of that ilk.
The other is a bit easier:
My computer --> C Drive --> WINDOWS --> system32 --> delete all the files in this folder which have a creation date of the day the virus showed up, or, if you don't shut your computer down, you will need to go back to the date you last shut it down.